Shipping policy

Shipping & Delivery

1. Order Handling Time

Normally your order will be processed the same day we receive it. Plus warehouse processing time your package might be delivered the same day or the next day.

2. Shipping to

 United States

3. Shipping Method

Standard Free Shipping	Express Shipping
5 - 7 business days shipping by Amazon logistics.	3 - 5 business days shipping by Amazon logistics with various rate charges.

Restrictions

Please note that there are some restrictions such that our carriers can't ensure safe delivery to certain addresses (and let’s be real, there's nothing worse than a lost package). So please be sure to provide your address with specific details such as street number/building number if you have one.
Shipping address limitations

- APO/FPO/DPO addresses in all countries are not supported.
- The P.O. Box address can not be delivered.

Failed Delivery Situation
We are not responsible for any failed delivery attempt caused by negligent behaviors of customers. Negligence includes but is not limited to, incorrect information provided for delivery, such as order address/contact number/consignee's name. In this case, we are unable to file a refund for you.

If you find that your order information is wrong, please contact us at marketing@ekepeus.com with your order number and correct information before the order is shipped out, and as soon as possible.